Returns & Exchanges
At Perfumania, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened products in their original packaging within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unopened fragrance bottles in their original designer boxes and secure them inside a sturdy shipping carton with protective padding.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping barcodes are covered.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing