Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances authentic?
Yes, we only sell 100% authentic products. All fragrances are sourced directly from the brands or authorized distributors, ensuring you receive genuine designer and niche perfumes.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout for those who need their scents sooner.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed or removed from their cellophane wrap.
How should I store my perfume to ensure it lasts?
To preserve the integrity of your fragrance, store it in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom dresser rather than a humid bathroom.
Do you offer fragrance samples?
We frequently include complimentary samples with qualifying orders. Additionally, we offer a curated selection of travel-sized atomizers and discovery sets available for purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible payment options like Afterpay and Klarna.